Got Questions? We’ve Got Answers
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These policies ensure that all of my clients have an enjoyable, stress free environment while maintaining professionalism.
Cancellation Policy: I completely understand that life is unpredictable and sometimes things come up. However, any service cancelled under 24 hours will be charged a 30% cancellation fee. When appointments are cancelled within that time frame, it is extremely difficult to fill that spot and your reservation prevents other clients from booking. If you do find yourself needing to cancel, please reach out to me at paytonxdrift@gmail.com, or @hairxpayton.
Late Policy: Please let me know if you will be running late! If at any point you will be more than 15 minutes late, I will either have to adjust your services, or we may have to reschedule for another day.
No Show: If you do not show up to your appointment on the scheduled day and time you will be charged 100% the service cost.
Adjustment Policy: Because I am not perfect (ugh, even if I’d like to be) sometimes mistakes can happen. If something feels off about your hair please reach out to me within 2 weeks of your original appointment. I will accommodate any adjustments to our original plan free of charge! Any requests that do not align with our original consultation will incur a new service fee.
Refund Policy: Refunds are not offered for any services
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Drift is located inside of Elite Salons & Suites, which is right next to Mom’s Organic Grocery. Enter through the door under the “ELITE” sign, the suites are straight back, and I’m in 7B!
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I take all payment methods as well as tap to pay! You can also tip on the card if you’d like.
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The best way to figure out what service to book is to DM me on instagram or send me a email prior to your appointment! Please send me your inspiration photos, a picture of your current hair, and any hair color history.